FREQUENTLY ASKED QUESTIONS
GENERAL & DISCOVERY
A Smoovita smoothie is plant based, made with only the freshest frozen fruit and natural ingredients – no artificial flavours or ingredients, no hidden sugars or fillers.
Smoovita currently operates in Cape Town only with plans to expand soon.
Yes. Smoovita can offer a fully integrated, self-service smoothie machine designed to operate independently. Our Smoovita vending machine is configured to accept cashless payment options such as Snapscan, Visa Mastercard, Apple and Google Pay creating a convenient, fully automated experience.
| Depending on the machine, customers will select their smoothie cup from the freezer, remove the lid and peel the protective seal, select the correct smoothie cup on the touch screen. Once the door opens, you can sit your smoothie cup into the blender and press start on the touch screen. Wait 60 seconds until fnished blending, remove your smoothie, put the lid on and take a straw. |
Depending on the positioning of the machine and the freezer in the location, customers will either pay for their smoothie first and then blend in the machine or select and blend their smoothie and then pay at the till.
The blend time for the self-serve smoothie machine is less than a minute & then the machine cleans itself after every use. We allocate 90 seconds start to finish.
| Each Smoovita fruit cup is blended with a precisely measured amount of water, specifically programmed for that particular smoothie recipe. This ensures that every smoothie has the ideal consistency and thickness, perfectly suited to its individual ingredients. The machine automatically dispenses the exact amount required—so every smoothie is blended consistently, every time. |
PRICING RETAIL, ROI
| Smoovita offers flexible placement and ownership options to suit different business requirements. Depending on the equipment and location, we offer: |
| Outright Purchase – Your business purchases the equipment and owns it outright. |
| Leasing Options – Spread the cost of the equipment over an agreed lease period. |
| Fully Managed Service – Smoovita can provide a complete service and maintenance solution, depending on the equipment model and placement requirements. |
| We can help you choose the option best suited to your business, budget and operational requirements. |
| Yes, we offer a counter top model with the option of two freezers as well as a floor standing vending machine. |
This would depend on your estimated smoothie sales per day, number of operating days and the selected model and freezer option along with any other adds on. We are happy to present all this to you and work out your ROI accordingly.
The smoothies retail between R73 and R80 depending on their ingredients.
Our partners can expect margins between 40%-45% gross margin
INSTALLATION & SET UP
| Smoovita arranges the delivery, installation & set up of your smoothie station |
| You can assign 1m2 for the smoothie unit and optional cabinet and an additional 0.5m2 for the slimline or 0.90m2 for mid freezer (optional) .Please request spec sheet for detailed measurements. |
| Single Phase 3-pin plug/socket – 230V AC, water 3/8″ push-to-connect at ~60 PSI, drainage access, and secure internet. We do have an alternate solution for those who don’t have water and drainage facilities. |
| Ideally yes, but we do have an alternate solution for those restricted with these facilities |
| No separate food preparation licence is required, as the smoothie ingredients are supplied by Smoovita in sealed, pre-portioned cups and the blending process takes place within a fully enclosed machine. The operator does not handle, prepare or mix the ingredients. |
| Smoovita’s IoT smart technology can connect the machine to the internet, allowing key performance data to be monitored remotely. This can help track sales, product demand and machine performance, allowing for more efficient stock management, proactive maintenance and faster technical support. |
NUTRITIONAL INFO
| Because the fruit is frozen, the shelf life is 2 years |
| Smoovita Smoothie fruit cups are produced in a kitchen that handles nuts. Our Peanut Butter Power Bomb Smoothie contains peanuts. We take every precaution to prevent contamination but those who are highly allergic should take care. Our smoothie machines also offer a self celaning cycle with hot water and UV light after each blending session. |
| The fruit cups are flash frozen with chunks of fresh mango,pineapple, berries, etc. to preserve the quality and integrity of the fruit. To ensure optimal blending performance, they must remain frozen at all times. For this reason, Smoovita takes full responsibility for the cold-chain process. Our fruit cups are transported in temperature-controlled vehicles, and our team personally loads and packs them into the on-site freezer to ensure they remain properly frozen and ready for use. |
| All this information can be found on our smoothies page on our website as well as on each smoothie cup. Smoothie customers can scan the QR code on the machines to go straight to our smoothies page where all the informatin is published. |
| Our self-cleaning smoothie machines run an automatic cleaning cycle between each blending session to rinse and clean the blending system before the next smoothie is prepared. The machines are also equipped with a UV cleaning system as an additional hygiene measure. While these systems are designed to minimise carry-over between drinks, no food preparation system can guarantee the complete absence of cross-contact. Customers with severe food allergies should therefore exercise appropriate caution and refer to the ingredient and allergen information provided for each smoothie. |
| All of our smoothies contain 5 grams of creatine and only 3 of our smoothie contain 20gms of plant protein powder respectively. Creatine is one of the most extensively studied supplements available and is widely recognised as safe when taken at recommended doses. It can support muscle strength, physical performance, recovery, lean muscle development and cognitive function, including mental energy and brain health. Research has found no evidence of serious adverse effects in healthy individuals using recommended amounts. As with any supplement, those with existing medical conditions should consult a healthcare professional before use. |
ORDERS & DELIVERY
| Each cup will be blended to give 400mls |
| Once you have created a profile on the Business Portal on our website, you can log in and place an order for additional cups at any time. If you opt for the Fully Managed Service Plan, we will monitor your machine sales and replenish automatically when you reach a certain threshold. |
| Boxes typically contain 6 cups per SKU. |
| Yes depending on where you are located a delivery fee will be added to the bottom of your invoice. Please take note that all our stock in transported in temperature controlled vehicles. |
| Delivery at the moment is scheduled for two days a week. We will inform you accordingly. |
| We’ll provide the full list of benefits on application, but the core benefits include free deliveries, stock monitoring and automatic replenishment, priority support, and an annual R1,000 credit towards smoothie cups. |